Lynne Landais
Key Areas of Expertise:
- New business and wealth creation
- Process Improvement
- Sales Operations
- Business Startups
- Creating high performance internal teams
- Customer Service
- Change Management
- Development and Retention
- Sales and customer systems
- Teambuilding, Training, Coaching and Staff Development
Operations & Service Excellence Leader
40+ years’ experience driving growth, building teams, and delivering exceptional customer satisfaction.
PERSONAL PROFILE
A very experienced Operations Manager for over 40 years working with a diverse range of companies from small startup businesses to large UK, European and global companies. This covered from ground up to $mutli-billion organisations.
A natural communicator with a passion for delivering the very best in terms of service and satisfaction to internal and external customers. “I believe that the way to achieve this is through strong leadership, training, coaching and communication with colleagues and staff.”
Highly tenacious with energy and enthusiasm to take on all challenges with a determination to overcome all and any barriers.
A proven track record of increasing revenue in a diverse range of market sectors and company structures. These range from the small consultancy, startup businesses, the medium sized and small businesses, through to large corporates and multi nationals offering products and services in the private and public sectors, as well as education.
A strong people networker, committed to continuous process improvement and bringing people together to work in collaboration and harmony. This is always approached holistically.
A strong believer that all business is about relationships and that it is essential for everyone to pull together in order to serve the common objectives.