Specialist Partner Services
Trusted experts who complement our core services, delivering specialist support when you need it most.
At Sales Perfect®, we believe in collaboration that drives results.
Our Specialist Partner Services bring together carefully selected experts who enhance and extend our commercial performance offering, from HR consultancy and compliance, to health and safety, team development, and beyond.
Each partner is an established leader in their field, chosen for their integrity, professionalism, and ability to deliver measurable impact. Together, we provide a seamless, joined-up service designed to help you strengthen every part of your business.
Sales Perfect® Approved Partners
LANES HR – Preferred HR Consultancy Partner
Lanes HR are employment law and HR specialists, supporting organisations with pragmatic, legally compliant advice and hands-on guidance. Their expertise covers everything from employee relations, contracts, and compliance, through to restructures, investigations, and complex case management.
Developing confident leaders through expert HR training
Select individual HR workshops or combine them into a structured programme designed around your people and goals.
HR Leadership & Management Development
Strengthen your leaders with the tools, confidence and mindset to drive performance, engagement and lasting cultural change.
The Fundamental Role of a Manager
Designed for new and aspiring managers, this course builds the foundations of effective leadership. Delegates explore what it means to lead others, develop self-awareness, and communicate with confidence. The session introduces key leadership styles, motivation techniques and feedback approaches — equipping managers to inspire trust, build engagement and guide teams towards success.
Who it’s for: Newly appointed or emerging managers who want to develop core leadership skills and confidence in leading people effectively.
Managing Culture as Leaders
Learn how leadership behaviours shape organisational culture and business outcomes. This session helps managers recognise the link between culture, motivation and performance, and provides practical tools to assess and influence workplace culture positively. By the end, leaders will know how to create environments that drive accountability, wellbeing and results.
Who it’s for: Senior leaders and people managers responsible for influencing culture, values and performance across their teams.
Change Management
Equip your leaders to guide teams through transition with confidence. This practical workshop explores models of change, communication strategies, and the human response to uncertainty. Managers learn how to build commitment, reduce resistance and sustain performance — transforming change from a challenge into an opportunity for growth.
Who it’s for: Managers and team leaders involved in organisational change, restructuring or process improvement initiatives.
Who it’s for: Senior leaders and people managers responsible for influencing culture, values and performance across their teams.
Managing & Appraising Performance
This highly practical session gives managers the structure and confidence to hold effective appraisal conversations, set objectives and improve team performance. Through real examples and ready-to-use templates, delegates learn to deliver feedback that motivates, address underperformance early and build a culture of continuous improvement.
Who it’s for: Line managers and supervisors responsible for developing individuals and managing performance across teams.
HR People Management & Communication
Develop managers who can navigate challenges, handle conflict, and build cohesive, high-performing teams through clear, effective communication.
Effective Team Communication
Strong communication sits at the heart of high-performing teams. This interactive workshop helps managers understand different communication styles, overcome barriers and build trust. Delegates develop active listening skills, learn to manage conflict constructively, and create conditions for open, inclusive collaboration.
Who it’s for: Team leaders, supervisors and managers looking to strengthen communication and collaboration within their teams.
How to Manage Difficult People and Behaviours
Tackle challenging behaviour with professionalism and confidence. Managers explore the root causes of difficult conduct, learn practical de-escalation and resolution techniques, and discover how their own communication style influences outcomes. The result is a calmer, more respectful and productive workplace.
Who it’s for: Managers who face challenging team dynamics or need strategies to handle disruptive behaviour effectively.
How to Hold Difficult or Sensitive Conversations
Difficult conversations are unavoidable — but they can strengthen trust and resolve issues early when handled well. This course teaches managers how to approach sensitive discussions with empathy, clarity and fairness, helping to prevent conflict and foster open communication across teams.
Who it’s for: Anyone in a management or supervisory role who needs confidence and structure for challenging one-to-one conversations.
Managing Poor Performance
Give managers the tools to identify and address underperformance before it impacts results. This session provides a structured approach to capability and conduct issues, from early intervention to formal procedures. Delegates leave able to plan constructive conversations, set measurable goals and build accountability with confidence.
Who it’s for: Line managers and HR professionals seeking to handle poor performance consistently and constructively.
HR Compliance & Workplace Standards
Give managers the knowledge and confidence to apply employment law correctly, uphold fairness and maintain a safe, compliant workplace.
Basic Employment Law for Managers
Ensure your managers understand the legal principles that underpin effective people management. Covering key areas such as recruitment, discrimination, flexible working, data protection and termination, this session builds legal awareness and confidence. Managers learn how to make fair, compliant decisions and when to seek expert HR advice.
Who it’s for: Managers and supervisors with people responsibilities who need a working knowledge of UK employment law.
Disciplinary, Grievance & Investigation Handling
Develop the skills to manage employee relations issues fairly and consistently. This course covers every stage of the process — from investigation to appeal — with a clear focus on ACAS compliance and best practice. Delegates leave ready to handle sensitive cases professionally and protect organisational integrity.
Who it’s for: Line managers, HR practitioners and leaders involved in managing disciplinary, grievance or conduct matters.
Navigating Discrimination in the Workplace
This session helps managers understand the Equality Act 2010 and how discrimination risks arise in daily decisions. Using practical examples, delegates learn to recognise bias, respond appropriately to concerns and create a culture of respect and inclusion that minimises risk and strengthens morale.
Who it’s for: Managers and leaders responsible for fair decision-making, recruitment or people management processes.
Anti-Harassment & Bullying Training
Create a safer, more respectful workplace by helping managers recognise and address inappropriate behaviour early. This workshop explains the legal definitions and employer responsibilities around bullying and harassment, and equips leaders to respond effectively, support affected employees and promote a zero-tolerance culture.
Who it’s for: All managers and HR professionals responsible for maintaining positive workplace conduct and wellbeing.
HR Wellbeing & Resilience
Support your managers in creating a workplace where mental health and wellbeing are prioritised — fostering a culture of trust, care and productivity.
Mental Health Awareness for Managers
Give managers the understanding and confidence to support mental health in the workplace. This course explores common mental health conditions, early signs of concern, and the manager’s role in providing support and reducing stigma. Delegates learn practical techniques for having supportive conversations and fostering a culture of care and wellbeing.
Who it’s for: People managers, HR professionals and wellbeing leads who want to promote positive mental health across teams.
What to expect from a LANES HR workshop
Every Lanes HR workshop is designed and delivered by experienced HR Directors and leadership specialists who bring real-world insight and practical tools you can use straight away.
Workshops typically run as one-day sessions and combine:
- Expert-led learning grounded in current UK employment law and best practice
- Interactive discussions and real-life scenarios to bring ideas to life
- Peer learning and reflection to share experiences and build confidence
- Takeaway toolkits and resources to support implementation after the session
Our Core Values
Clarity
We cut through complexity and show you exactly what needs to change, and how to make it happen.
Commitment
We’re in it with you, shoulder to shoulder, owning the challenges and celebrating the wins.
Integrity
We’ll always tell you the truth, even when it’s hard to hear, because that’s what drives real progress.
Transparency
No jargon, no smoke and mirrors. Just straight answers, clear costs, and measurable results.