14
Nov
New Business – It’s Now or Never!
There has never been a better time to target and win new business. There, I’ve said it. I’ve been dying to get that off my chest. In the midst of some of the most challenging e
03
Nov
Diversification and AI – A perfect storm?
Having gone through the first four stages of a typical ‘bereavement’ process when it comes to all things AI – Shock, Anger, Denial, Apathy – I decided several weeks ago to
08
Sep
Delivering a successful project – is it a dark art?
Does a project or programme of work ever really reach closure against the original requirements or scope? In my experience this is a...
20
Aug
Leadership. It isn’t a right — it’s a gift.
Leadership; it’s one of the most overused yet least understood words in business. And I’ve seen first-hand how misunderstanding it can...
13
Aug
Sales process is the key
A winning smile and a killer suit. That’s all it takes to close a deal, right? If I had a pound for every time I’ve heard that from...
08
Aug
Are you Ready for AI – how fit for purpose is your CRM?
Every business has some form of CRM (Customer Relationship Management) be that an industry leader like Salesforce, one of the many...
28
Jul
Selling a Diversified Solution – is it your Silver Bullet?
(This article first appeared in the July edition of Workplace360 magazine) In last month’s article https://www.tsp-ukltd.com/post/what-s-...
22
Jul
Has the Traditional Way of Leadership in Business Outlived Its Usefulness?
The world of business is evolving at an unprecedented pace. Technology, global interconnectedness, and shifting employee expectations are...
21
Jul
What is Customer Fulfilment? More Than Just Delivery
The final article from Steve Gorham on creating and managing an effective supply chain solution for your business. Here are links to the...
03
Jul
Supply Chain: Optimising Distribution Strategies
In this series of 5 articles, we've explored various facets of the supply chain. Today, we turn our attention to a critical component:...
29
Jun
Fractional vs. Interim Services: When an Interim is the Right Choice
The rise of fractional services presents businesses with an attractive option for addressing skills gaps. However, another solution – the...
26
Jun
Artificial Intelligence – is this the death of the salesperson?
Yesterday morning, I was fortunate to be invited by TSP associate Philippe Masson (Avilio) to a wonderful talk in Central London from a...
25
Jun
Supply Chain – Logistics
This is part three (3) of a five-part series of insights about Supply Chain. Part one was an overview of what supply chain means and the...
19
Jun
Supply chain – Sourcing
This is part two of a five-part series of insights about Supply Chain. Part one was an overview of what supply chain means and the four...
16
Jun
What’s your problem?
Fear and greed...and selling the future! This article first appeared in the June 2025 edition of Workplace360 magazine With the past 5 or...
11
Jun
FSMM – TSP’s Four Pillars of sustainable Sales Performance
FSMM was born in 2002, a year after the release of A Beautiful Mind, the wonderful film starring Russel Crowe as John Nash. Nash was a...
07
Jun
Supply Chain – What do you mean?
A quick look at the meaning of supply chain - it seems it's not the same for everyone
01
May
Managed services – nurturing growth
Following on from my article inthe Feb 2025 issue of Workplace360 regarding Managed Services/supply chain and the positive impact on...
15
Dec
Driving Diversification – the sales mindset
This is the 3rd article in the series of articles focusing on the drive and desire to deliver diversification in the office supplies and...
28
Sep
Diversification – managed services
Diversification in the office and workplace supplies market – Managed Services Depending on who you listen to or what report you read the...
04
Aug
Diversification in the office supplies market – Strategy
Times really have changed in our sector. Nobody really needs pointing out that covid, and the commercial Armageddon that resulted, was...
05
Jul
Coaching and Mentoring – What’s the difference
Coaching and Mentoring – What’s the difference It’s easy to be confused about the differences between coaching and mentoring. As both these terms refer to one-to-one
01
Jul
New business forecasting – hope versus reality…
Winning new business is great. It feels great. It motivates and inspires us and our team and our business. It helps protect our business for the future, allow us to plan for progre
18
Jun
Fractional services explained
Fractional services is exactly as it is described; the hiring of an expert or experienced service provider for a determined amount (fraction) of their time – anything from say on
18
Jun
Performance management – where do you start?
Performance improvement can take on many guises. There are often quick fixes and simple changes that can be made to positively impact any business. Some though can be more complex
18
Jun
Sales training – does it work?
Of course it does. You really wouldn’t expect somebody who delivers sales training for a living to say anything else would you? Google “is sales training worth it?” and you w
22
May
Mentoring – Is It Good For Business?
Mentoring in business is reasonably common now in business… but it is not ubiquitous. You are most likely to see mentoring in a formal environment; when senior people or board l